To accept the device for repair from a customer, a job sheet is created. A job sheet contains all information related to a particular repair job.
The job Sheet is a page of instructions to help the technician in performing the repair.
To add a new job sheet:
- Select Business Location, customer
- Service type: carry-in, pickup, or on-site. With pickup or onsite, the address has to be entered
- Select Brand, Device, and Device Model, based on this a pre-repair checklist will be shown.
- Enter the serial number or IMEI, Password/Pattern Lock
- Product Configuration, Reported problem, and condition of the product can be selected or new can be entered. You can pre-define some of this for selection as described in the next section.
- Similarly, you can select other fields.
